Attitudes in the financial services industry are changing. Risk management and compliance teams are becoming more progressive. They want to find a way to say "yes" to AI — as long as it will deliver revenue, achieve client satisfaction, and still adhere to industry regulations.
The first step is to identify a use case for AI. These use cases should generate impact by:
saving your team's time
saving money on other tools, and/or
increasing incremental revenue by streamlining or improving client interactions
Once you've identified your use case(s) for AI, it's time to take industry regulations into account. Here are some common questions to expect from your risk management teams and compliance officers — and how you can provide the answers they're looking for.