The Public Sector CDO’s Guide to AI-driven Citizen Experiences

AI can help government agencies create better citizen experiences – if applied with the right foundation, use cases, and planning for the future.

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There's no doubt that the public sector is invested in artificial intelligence. U.S. government spending on AI grew to $3.3 billion in FY 2022, according to research from Stanford University.

Investing in AI is one thing – but implementing it is another. How can public sector Chief Data Officers successfully introduce AI to their agencies?

This ebook summarizes three steps to using AI to improve online experiences for citizens. Learn why it's important to:

  • Build the right AI foundation at your organization — with your CMS

  • Leverage AI effectively in your organization — by focusing on the right use cases

  • Plan for the AI future