Yext Search for Chatbots

Chatbots are typically pre-programmed to answer basic customer queries, but struggle with more complex, open-ended questions. That's exactly where Search shines. Just like modern search engines, Yext delivers direct answers to your customer's more intricate questions, providing the perfect self-service solution. Our world-class AI search technology can either power your chatbot with the classic dialogue experience, or work alongside it with a prominent search bar on your company's site.