Yext Search for Chatbots

Yext makes chatbots more effective by solving the complex questions that they can't handle.

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Chatbots and AI search make your support experience better. Do you need both? Yes!

Chatbots are typically pre-programmed to answer basic customer queries, but struggle with more complex, open-ended questions. That's exactly where Search shines. Just like modern search engines, Yext delivers direct answers to your customer's more intricate questions, providing the perfect self-service solution. Our world-class AI search technology can either power your chatbot with the classic dialogue experience, or work alongside it with a prominent search bar on your company's site.

Direct answers, in a sentence or less
Give your chatbot a brain with Yext Search