Support
Yext Search for Chatbots
Yext makes chatbots more effective by solving the complex questions that they can't handle.
![](http://a.mktgcdn.com/p/nH0DITOIdyVKjUOdffJigtOawW25fCE7QNEpRJXQ-ko/1027x800.jpg)
Chatbots and AI search make your support experience better. Do you need both? Yes!
Chatbots are typically pre-programmed to answer basic customer queries, but struggle with more complex, open-ended questions. That's exactly where Search shines. Just like modern search engines, Yext delivers direct answers to your customer's more intricate questions, providing the perfect self-service solution. Our world-class AI search technology can either power your chatbot with the classic dialogue experience, or work alongside it with a prominent search bar on your company's site.
Direct answers, in a sentence or less
![](http://a.mktgcdn.com/p/OKsVv-uF65aCkmqc3Mx6mYunZVsndtExWccNSEjnExI/1200x675.jpg)
Give your chatbot a brain with Yext Search
![](http://a.mktgcdn.com/p/gSrxXtTkDvui3rVWdvQ8Wq7R_T9DDBVvTYPZ87W5JUE/1200x675.jpg)
One platform, many solutions for Support
![loading icon](https://design-system.yext.com/assets/images/loading-icon.jpeg)
![loading icon](https://design-system.yext.com/assets/images/loading-icon.jpeg)