The importance of SEO for support
The importance of SEO for support
%
of customers have shown a preference for using Google as the Tier 0/triage support level to find product support answers
%
of millennials use a search engine to find answers before making a call to get customer service
%
of 1.4 million Google queries tested now show Featured Snippets
Make your Support Site better than Google
Make your Support Site better than Google
Control your brand experience at scale
Address customers' issues on third-party search engines while also influencing rich search results.
Engage with high-intent consumers
Monitor and answer questions across your locations, reviews, and Q&A on major search engines.
Acquire web traffic
Pull customers from third-party search engines onto your own digital properties.
Explore the integrations and platform features behind Yext's support solutions that help you deliver cutting-edge search experiences.
App Directory Integrations
Use Yext's pre-built integrations with all the business tools and services you trust to enable search for your help articles and more.
Build pages that answer frequently asked questions about your company and improve your ranking in search.
An analytics tool that uses natural language processing to identify important keywords in reviews and assigns a positive or negative score to the modifiers.
Monitor and answer questions that consumers ask them about your business and sync pre-answered FAQs to pre-empt consumers’ common questions.
One platform, many solutions for Support
One platform, many solutions for Support