Consumer Packaged Goods

Optimize Support Spend & Experience

With Yext CPG brands can deliver a world-class customer experience while slashing support costs when you field first-line questions in search.

How to Optimize Customer Support

Integrate Support Content Across Channels

People ask questions about your brand on search engines and on your website. Consolidate and streamline this content so your customers find answers no matter where they look.

Redirect Common Questions

Steer frequently asked questions from expensive live agent-support to more cost-effective self-serve channels like search, chatbots, and intent pages.

Supercharge Your Brand Strategy

Understand consumer intent across the entire funnel and use that information to continually improve customer experience, expand your product lines, and strengthen your brand strategy.

Amplify your digital marketing strategy and convert more shoppers with Yext Content

Yext Content is purpose-built to store and structure all the public-facing facts about your brand — and the relationships between them — so your brand can deliver correct answers to intelligent services and the shoppers who use them.

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See how Yext can help you deliver answers wherever people search so you can grow your business.