Optimize Support Spend and Experience

Deliver a world-class customer experience while slashing support costs when you field first-line questions in search.

How to Optimize Support

Integrate Support Content Across Channels

People ask questions about your brand on search engines and on your website. Consolidate and streamline this content so your customers find answers no matter where they look.

Redirect Common Questions

Steer frequently asked questions from expensive live agent-support to more cost-effective self-serve channels like search, chatbots, and intent pages.

Supercharge Your Brand Strategy

Leverage customer search and conversion path data to understand consumer intent across the entire funnel. Use this data to inform and refine your SEO, marketing, and product development strategies to improve customer experience and strengthen your brand strategy.

Amplify your digital marketing strategy and convert more shoppers with the Yext Knowledge Graph

The Yext Direct-to-Consumer Knowledge Graph is purpose-built to store and structure all the public-facing facts about your brand — and the relationships between them — so your brand can deliver correct answers to intelligent services and the shoppers who use them.
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We partner with the best.

Yext integrates with hundreds of leading brands so you can manage your data with the tools you trust and send it everywhere consumers search.

Knowledge Network

Appear everywhere shoppers discover DTC brands like yours in search.

Amazon Alexa
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App Directory

Use Yext's pre-built integrations with all the business tools and services you trust to enable e-commerce, data analytics, and more.

Tableau Connector
Google Data Studio
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