Optimize Support Spend and Experience
Deliver a world-class customer experience while slashing support costs when you field first-line questions in search.
How to Optimize Support
Integrate Support Content Across Channels
People ask questions about your brand on search engines and on your website. Consolidate and streamline this content so your customers find answers no matter where they look.
Redirect Common Questions
Steer frequently asked questions from expensive live agent-support to more cost-effective self-serve channels like search, chatbots, and intent pages.
Supercharge Your Brand Strategy
Leverage customer search and conversion path data to understand consumer intent across the entire funnel. Use this data to inform and refine your SEO, marketing, and product development strategies to improve customer experience and strengthen your brand strategy.
Yext integrates with hundreds of leading brands so you can manage your data with the tools you trust and send it everywhere consumers search.