Store FAQs in Knowledge Graph
Store all of your FAQs including the questions and answers in the Knowledge Graph, Yext's central source of truth. No matter what type of information you want your FAQs to communicate, you can store, manage and update your data right in the Knowledge Graph.
Once you have your complete list, determine which type of format makes sense: individual questions per each page, categories of FAQs per page or all FAQs on a single page.
Build Page Templates
Build your FAQ Page templates - these can be for single or collection of FAQs. Build multiple templates so you will always have options when creating your FAQ Pages.
Build FAQ Pages
Easily build FAQ Pages right in the Page Builder leveraging the templates you build. You can pull FAQ data straight from your Knowledge Graph and publish it on your Pages. Or you can create FAQs on the fly by writing them directly on your pages. You will be able to add a variety of modules including announcement bars, header and footer information, job details, professional details, CTAs, 'about us' information and more - however you want to structure your pages, you can do so in Page Builder.
Preview your pages to make sure that your customers will have a good experience viewing the content whether they're on their mobile phone or desktop.
When you're ready, publish your pages!