Answer support questions before they become support tickets. Streamline the resolution process with Yext's modern, customer support solutions.
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The New Wave of Customer Support? AI Search
Why search is the modern self-service solution.
4 Steps To Evaluate Your Customer Support Journey — And What To Do Next
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more.
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers' questions before they even reach your help site by improving your ranking and presence in search.
Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.