Deliver Relevant Search Results from In-Depth Articles with Developer Doc Search

Provide advanced self-service with a search solution that can make sense of in-depth technical articles.

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A Google-like search experience for your documentation

Keep developers engaged and satisfaction rates high

Empower technical users to self-serve by enabling them to filter through content quickly and get the information they need.

Ensure developer success

Enable your developer audience to become product experts so that they can successfully build great service experiences, while enhancing their relationship with your company

Decrease development time

Allow developers to see faster time to value when they can find the answers they need

Anticipate developer intent

Granular data on what your most technical users search for unlocks new intelligence for understanding their problems and creating purpose-built solutions within your documentation

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

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Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

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Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

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Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

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Centralize all support content in an AI-ready knowledge base. A graph-based “one-stop shop” for all the information your support teams need.

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Foster collaboration and scale support with community search and unlock one of your most knowledgeable support assets, your community.

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Resources for Customer Support