Support

Deliver a Seamless Experience with In-App Support

A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.

Bring support inside your product

%

of consumers are frustrated with inconsistent answers across chatbot and human-assisted service

%

of executives believe that chatbots cannot understand the context to provide necessary support

/5

mobile users actively seek in-app support

Answer customers’ questions right where they are

Deliver targeted support

Allowing customers to seek help right within your app makes for a superior user experience.

Reduce friction and increase convenience for consumers

Embedded product support and recommendations save customers from the repetition often associated with being shuffled among various support channels.

Deploy a powerful search experience

Add just a few lines of code to deploy natural language search, without incurring costs for your support team.

A single answer extracted from a larger set of results

Learn More

New options to build a completely custom search frontend including two Search SDKs and the Search API

Learn More

Uses neural networks to understand the true meaning behind the query and maps the most relevant results from Content

Learn More

One platform, many solutions for Support