Kustomer Conversations Content Connector
Power dynamic support search by syncing your Conversations content from Kustomer into Yext.
This package of Kustomer data connectors will allow you to pull in all your conversations and their related messages into the Yext platform. You can use your conversations and messages, which are both valuable sources of truth, to populate your support, workplace, or developer Answers experiences, in addition to other Yext products.
Visit the App Directory in the Yext Platform and click on “Kustomer Conversations Content Connector”.
Click "Install".
Approve the resources that will be added to your account by clicking "Next".
Authenticate the data connector by providing your API key. You can generate an API Key from Settings > Security > API Keys. Make sure you set your API Key role to "org.permission".
Click "Authorize".
Run the Kustomer Conversations Connector before you run the Kustomer Messages Connector. Make sure the Conversations Connector has fully completed running before you run the Messages Connector.