Centralize All Support Content in an AI-Ready Knowledge Base
Centralize all support content in an AI-ready knowledge base. A graph-based "one-stop shop" for all the information your support teams need.
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Unlock and unsilo your company’s knowledge
%
of customers prefer support through an online knowledge base
$M
The amount of money a typical organization employing 1,000 workers wastes annually searching for, but not finding, information
%
of consumers claim that easy access to information and support can make them fall in love with a brand
Effective knowledge management requires a knowledge graph
Eliminate internal information silos
Centralize all support data for easy retrieval, including from sources like Zendesk, Salesforce Service Cloud, ServiceNow, and more.
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Increase operational efficiency
Map the relationships between all support-related data, making it easy for all users to find content while allowing you to manage your information at scale.
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Reduce support-related costs
Classify and cluster all support content - articles, guides, FAQs, tutorials, product manuals, help sites, etc. - in a single unified search experience so that both customers and agents can find what they need instantly.
![](http://a.mktgcdn.com/p/suzjVTs6hoGS7wjCgTuPqjAHMqATczbxYi9NuxO10sQ/1205x675.jpg)
A single answer extracted from a larger set of results
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Machine learning automatically reranks product results based on user engagement data
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Understand exactly what products your customers are looking for with the specific results they receive, so you can better understand how to improve their experience.
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One platform, many solutions for Support
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