Opportunities to leverage AI have recently skyrocketed, thanks to the sensational abilities of the recently-launched ChatGPT from OpenAI. For many of us in the data space, it's been exciting to see the promise of conversational AI — which we first glimpsed back in 2018 when Google demonstrated its Duplex system — accelerate into the mainstream.
But this isn't just a phenomenon of the last few weeks. AI has been affecting our lives more and more for years — but the difference is that people have not generally witnessed those changes directly. Instead, many of the benefits of AI and machine learning have existed behind the scenes.
For example, AI has been used in the healthcare industry for image analysis to improve diagnosis outcomes. In financial services, AI has long assisted in the identification of potentially fraudulent transactions. And most people know that AI helps improve their search results and personalized experiences online while also improving data privacy. But the launch of generative content through AI has now captured people's imagination in a way these prior developments have not.