Why did you choose Yext? What’s keeping you here?
After graduating in 2013, I was referred to Yext by a friend of a friend (who is still a Yexter today - hey Kim!!) and started as a Client Support Specialist, supporting our Small Business channel. I was as green as they come, but it was clear we were all a part of building something really exciting, so I dove right in!
I have now spent over 8 years building and scaling the Platform Services & Support teams at Yext. As time has gone on and I've held different positions at the company, there's one saying that sticks out to me which sums up what keeps me here - there's no secret team in the basement, meaning there's no one else running the company - it's really just us!
I have never felt like a cog in a giant corporate machine here. Every decision that is made, every feature that is built, every process that is designed, every ticket that is solved is done by one of us, the person sitting to the right or left of you. I feel the impact of the work that I do every day and the work my teams do every day. Nothing is sacred here - if you've got a better idea, let's hear it! That gritty culture of listening, hand-raising, taking action, iterating, and having pride in the work that you do is so infectious. It's what keeps the company bonded together as we grow and continue to build something really special together!