Give Your Support Teams the Gift of AI Search
Tis the season of search: the busiest time of the year for customers to search online. But if they can't find what they're looking for, support calls will soon start to snowball.
Answer support questions before they become support tickets. Help customers self-serve with Yext's modern, AI-powered solutions.
This holiday season, give the gift of AI search.
Simplify self-service with a world-class search experience
Learn more about our Support Answers solutions
Help Site Search
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more.Learn More
Case Form Deflection
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.Learn More
Agent Desktop Search
Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.Learn More
SEO for Help Center
Answer your customers' questions before they even reach your help site by improving your ranking and presence in search.Learn More
A "digital concierge" for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.Learn More
Of your FAQs could be answered by direct answers
Click through rate of searches for “Remote Support” and “Remote Help”
Explore the integrations and platform features behind Yext Support Answers that help you deliver cutting-edge search experiences.
Your single source of truth online for the many public facts about your brand. Whether it's information about a product offering, store location, job opening, or professional credentials, you'll be able to provide people with actionable answers to the questions they're already asking.