Manage Your Healthcare Systems in Times of Crisis

When information is changing by the minute and your teams are in full crisis communications mode, get patients and consumers the answers they need and alleviate some of the pressure on your health system.

How to Manage Your Healthcare Systems in Times of Crisis

Answer Every Question
Answer every consumer question — not just product-related ones — to create a great customer experience that keeps people coming back to your brand.
Improve Job Seeker Awareness
Flood your hiring pipeline with job seekers when you structure your open positions for search and drive more traffic to your website.
Understand Patient Sentiment
Identifying areas of opportunity is critical for reducing patient drop off. Understand patient sentiment across the continuum of care so you can take action at the appropriate places.
Reduce Call Center Volume
Let your website do the heavy lifting and answer consumers' common questions all in one search experience, and all backed by verified data about your brand.
The Answers Platform

Explore the integrations and platform features behind Yext Healthcare Answers that help you deliver cutting-edge search experiences.

Knowledge Network

Power listings for your healthcare facilities and professionals on top of third-party search platforms. When people are searching for health information off of your website, they appear everywhere those searches take place.

Google Business Profile
Amazon Alexa
DocSpot
Wellness.com
HealthSoul
Cured
CareDash
DocShop
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App Directory Integrations

Use Yext’s pre-built integrations with all the business tools and services you trust to enable appointment booking, data analytics, and more.

DialogTech
Podium Reviews
EMPATHIQ
InQuicker
NRC Health Transparency
Binary Fountain
Tableau Analytics App
JRNI
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Healthcare Resources