Developer and Administrator Experience

Every search experience has its own unique requirements, target audience and look and feel. That's why we give you full control to make the experience truly yours. We offer countless tools and resources to help customise and optimise every detail along the way. Whether you're an administrator without a coding background or a full stack developer, we've curated a Yext platform experience that will suit you perfectly.

Low-Code to Pro-Code

You do not need to be a software developer to build or manage an incredible search experience with Yext. But you can be! We offer a range of tools and resources that cater to both low-code administrators and coding experts. For example, our point-and-click configuration interface allows administrators to modify the levers in the backend that affect search results. On the other hand, these same settings can be configured with JSON in our developer console.

Test Search

We provide administrators a full screen tool to test queries and identify opportunities for improvement in their search experiences without leaving the platform. In our test search you can see direct answers and featured snippets, view and copy raw API requests and responses, display customised entity previews, review test searches in your search log and more!

Experience Training

Experience Training provides the opportunity to manually tweak the Algorithm's results if you ever notice a query that needs improvement. With your feedback on specific search terms, you can fix that query instantly and help Yext's Search improve the relevancy of its predictions over time.

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Hitchhikers’ Training & Community

Yext Hitchhikers is a comprehensive training programme and online community. You can learn all about the Yext platform and practice your new skills with our quizzes and challenges. Additionally, our Hitchhikers community is an interactive environment where you can ask questions, engage with content, attend webinars, workshops and office hours and stay up to date with the latest product releases!

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Documentation & Guides

We have extensive documentation for users who want the run-down on specific topics, which includes: API docs, SDK & CLI docs, Getting Started Guides, Integration Guides and Developer Guides. Developer Guides are especially catered toward technical experts and provide the information needed for more advanced or customised implementations.

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Analytics

Every time users engage with your search experience, you're collecting new data points in Yext. These insights will allow you to learn what's top of mind for your users, track conversions, quantify the value you're getting in cost savings and revenue generation and identify areas for improvement.

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Want to become a Yext Expert?

Join Hitchhikers, the new Yext training platform and community, to test your knowledge, earn badges and engage with the experts.

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One Platform. Unlimited Solutions.

Delight customers and drive revenue.

Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.

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Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.

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Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.

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Empower customers and agents to self-serve.

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

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Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

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Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

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Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

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A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.

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Supercharge discovery and conversion.

Connect customers with relevant products, services and experiences from search to checkout.

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Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.

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Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.

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Make it easier for customers to find your products by connecting your physical and digital storefront.

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Tailor product data in bulk to easily update information wherever customers shop your inventory.

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Effectively manage all of your product data in one place and easily share details to third-party marketplaces.

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Build shopping excitement and trust that fosters more purchases.

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Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

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Boost employee productivity and satisfaction.

Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.

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Build a world-class search experience.

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.

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