Streams API & Webhooks
Streams is Yext's cutting-edge architecture developed to streamline the delivery of data from the Knowledge Graph to consumer-facing systems, such as Search, Pages, Listings, and powers custom-built digital experiences for customers. The Streams infrastructure allows users to query any combination of fields in the Yext Knowledge Graph, across entity relationships, and even across data sources such as reviews.
Yext products are pre-built to deliver data, but if you want to power any external application using data stored in Yext, the power of Streams can also be harnessed via Content Endpoints. This means software developers can leverage our flexible, low-latency infrastructure to push and pull data, traverse relationships across entities and power their own applications.
A Content Endpoint enables external users to interface with the Streams architecture. Users configure their own unique Content Endpoint, where they can list specific fields that they want to access from the Knowledge Graph, including references across related entities. In addition to requesting a list of fields, users can filter the set of data and specify which fields should be indexed for queries via the Content API.
The Content API is Yext's low-latency, consumer-grade API intended to fetch data from Content Endpoints for publishing in consumer experiences. Since users define exactly the fields they want to receive in a Content Endpoint configuration, the data gets pre-processed (at index time) so that at query time, the system does not need to traverse the Knowledge Graph to return results.
Content Webhooks allow applications to receive proactive updates about changes to the data within a Content Endpoint in a push data flow. Just like the Content API, Content Webhooks follow the configuration of the Content Endpoint. Once a webhook is configured for that Endpoint, the application will receive POST messages whenever there is an update to the relevant fields.
Reviews in Content Endpoints
Content Endpoints for Reviews allow you to fetch reviews data, including individual reviews and aggregate statistics about your reviews, while optionally filtering on data from the relevant entity. Since the Content API is low-latency and consumer-grade, it is perfect for fetching your review data to display within your consumer-facing application, such as a web page.
One Platform. Unlimited Solutions.
One Platform. Unlimited Solutions.
Delight customers and drive revenue.
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve.
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.
Supercharge discovery and conversion.
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey
Boost employee productivity and satisfaction.
Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.
Build a world-class search experience.
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.