Maps & Location Support
Maps are an important visual indicator to add useful context for location-type results. Yext supports location-type entities, from stores and offices to providers and agents, out of the box. Search includes a user-friendly interactive map interface to help users find the places they're looking for.

Location Bias
Even if a user doesn't input something like "near me" or a specific location in their search, they'll typically want to see entities with locations nearest to them first, all other things being equal. Because of this, Search uses location in its ranking decisions. It'll first apply any of the relevant filtering to results and then sort the entities based on proximity to the user.

“Near Me” and “Open Now” Filtering
Search understands queries that contain "near me" and "open now" in order to return location-type entities that meet the user's criteria. "Near me" filtering will automatically sort results by distance from the user, whereas "open now" checks against the locations' hours to return only those which are open.

Maps Vertical
Search can add a map to both the Universal and Vertical experience for any entity that has an "Address" field stored. The address field in Content also stores the geocode, or the latitude and longitude, of the entity to visualise the location on a map. The Hitchhikers Theme includes a full-page interactive map for location-style verticals so you can showcase stores, providers, offices, agents and more.

Map Customisation
Maps in Search can be customised to fit your brand's needs. You can customise the card for each location-type entity, the map pins, colours, styles and even the map provider – Mapbox and Google are supported out of the box. Features such as clustering nearby pins and automatically adjusting the search when the user moves the map can be enabled for even more functionality.

One Platform. Unlimited Solutions.
One Platform. Unlimited Solutions.
Drive revenue and delight customers
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.

Empower customers and agents to self-serve
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.

Increase sales
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Build shopping excitement and trust that fosters more purchases.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

Improve employee productivity and satisfaction
Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.

Build custom experiences fast
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.

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