Review Monitoring

There's no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. Review Monitoring leverages Yext's direct integrations with sites across the Publisher Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.

Real-Time Content

Your customers are leaving reviews about your brand all around the web and Yext provides one unified platform to view that feedback in real-time. Using direct API integrations and webhooks, you'll get to see what your customers are saying and use that information to provide a better experience.


Review Notifications alert you the moment Yext detects a new review. Schedule updates to come via email or SMS as you get reviews, or on a cadence that works with your schedule.


Easily filter through your reviews to find a subset that matches a certain criteria. Yext allows you to filter using rating, language, date, content, keywords, whether it has been responded to and a number of other available options.

Review Labels

Categorise reviews with similar characteristics within your account using labels. Simplify reviews management by applying labels manually or through review labelling rules.


Yext layers on a robust set of analytics to analyse your reviews that includes dashboards, pre-built insights, Competitive Intelligence, Sentiment Analysis and more. Administrators can use these analytics to increase star rating, prioritise informed improvements and more.

Showcase your stars with pre-built integrations
The Yext Publisher Network

Promote your brand around the web

Google Business Profile logo
App Directory Partnerships

Out-of-the-box integrations

Dynamics 365 for Reviews

Want to become a Yext Expert?

Join Hitchhikers, the new Yext training platform and community, to test your knowledge, earn badges and engage with the experts.

Create your free account

One Platform. Unlimited Solutions.

Drive revenue and delight customers

Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.

Learn More

Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.

Learn More

Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.

Learn More
Learn More

Empower customers and agents to self-serve

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

Learn More

Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

Learn More

Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

Learn More

Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

Learn More

A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.

Learn More
Learn More

Increase sales

Connect customers with relevant products, services and experiences from search to checkout.

Learn More

Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.

Learn More

Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.

Learn More

Make it easier for customers to find your products by connecting your physical and digital storefront.

Learn More

Tailor product data in bulk to easily update information wherever customers shop your inventory.

Learn More

Effectively manage all of your product data in one place and easily share details to third-party marketplaces.

Learn More

Build shopping excitement and trust that fosters more purchases.

Learn More

Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

Learn More
Learn More

Improve employee productivity and satisfaction

Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.

Learn More

Build custom experiences fast

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.

Learn More

Explore Related Features